Browsers / Cache – Cookies

Every web browser stores web pages, images and other downloaded content on the computer and speeds up access to sites by loading data from the cache rather than downloading it. You should periodically clear the browsers cache and cookies to allow your browser to function more efficiently.

Since every browser is different, the following sections will outline the steps involved in clearing the cache and cookies for those browsers which have been certified by PeopleSoft. USF IT PeopleSoft Support, along with the IT Help Desk, will support these browsers when used to access FAST/GEMS systems.

To clear cache, find your browser and version in the list below and follow the instructions.  If at anytime you experience pop-up blocker issues, you can review the pop-up blocker configuration instructions by CLICKING HERE.

Windows: Internet Explorer 8 and 9

  1. Open IE, click the ‘Safety’ menu.
  2. Click on ‘Delete Browsing History’.
  3. DESELECT ‘Preserve Favorites website data’.
  4. Select ‘Temporary Internet Files’.
  5. Select ‘Cookies’.
  6. Click ‘Delete’.

 

Windows: Internet Explorer 7

  1. Open IE, click the ‘Tools’ menu.
  2. Click the ‘Delete Browsing History’.
  3. Beside ‘Temporary Internet Files’, click ‘Delete files’.
  4. Beside ‘Cookies’, click ‘Delete cookies’.
  5. Click ‘Yes’ at the confirmation prompt.
  6. Click ‘Close’.

Windows: Firefox 3.6 and 7.0

  1. Open Firefox, click the ‘Tools’ menu.
  2. Click ‘Clear Recent History’.
  3. Beside ‘Time range to clear’, select ‘Everything’ from the dropdown list.
  4. Click on ‘Details’
  5. Select ‘Cache’.
  6. Select ‘Cookies’.
  7. Click ‘Clear Now’.

Mac OSX: Safari 5.0

  1. Open Safari, click the ‘Safari’ menu.
  2. Click ‘Reset Safari’
  3. Select ‘Empty the cache’.
  4. Select ‘Remove all cookies’.
  5. Click ‘Reset’.

Mac OSX: Firefox 3.6 and 7.0

  1. Open Firefox, click the ‘Tools’ menu.
  2. Click ‘Clear Recent History’.
  3. Beside ‘Time range to clear’, select ‘Everything’ from the dropdown list.
  4. Click on ‘Details’.
  5. Select ‘Cache’.
  6. Select ‘Cookies’.
  7. Click ‘Clear Now’.

Windows: Google Chrome 13

  1. Open Chrome, click the menu icon (located in the upper-right corner).
  2. Click ‘Tools’, then ‘Clear browsing data’.
  3. In the ‘Obliterate the following items from:’ dropdown list, select ‘the beginning of time’.
  4. Select ‘Empty the cache’.
  5. Select ‘Delete cookies and other site and plug-in data’.
  6. Click the ‘Clear Browsing Data’ button.

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