Category Archives: GEMS

GEMS/GEMS Self Service Downtime: 10/31/14

GEMS and Self-Service databases will be unavailable starting at 5 pm on Friday, October 31st. The system will be down throughout the weekend.  It will be operational again by 8 am Monday, November 3rd.  

GEMS/Self-Service Available for Usage

GEMS and Self-Service are available for usage one day early! A list of Frequently Asked Questions (FAQs) has been posted as well as an GEMS 9.2 Upgrade Resources page.  If you have any issues please contact Information Technology at … Continue reading

GEMS 9.2 Upgrade Update

The GEMS/Self-Service 9.2 upgrade is progressing on schedule. User Acceptance Testing (UAT) started March 2014 and is now complete. During UAT, core business users will test their departmental processes in GEMS 9.2 ensuring processes can be completed with confidence as … Continue reading

GEMS 9.2 Upgrade

GEMS and GEMS Self-Service are scheduled to undergo a system upgrade this summer.  Upgrades are necessary to allow USF to remain on a supported software version and compliant with Federal requirements. The most notable feature in GEMS 9.2 is that … Continue reading

GEMS/GEMS Self Service Downtime: 02/02/14

On Sunday, February 2, 2014 GEMS and GEMS Self Service will be unavailable during our normal maintenance window (between 6:30am-11am). During this time the GEMS database disk will be expanded.  It is currently approaching capacity thus, an expansion is required. Downtime is being estimated at approximately 30 minutes.