FAST 9.2 Upgrade

We are going to upgrade FAST to a newer version! This new version will allow the university to remain on a contractual vendor supported software version in addition to providing various system enhancements, improved system performance, resolutions for known issues, … Continue reading

GEMS/GEMS Self Service Downtime: 10/31/14

GEMS and Self-Service databases will be unavailable starting at 5 pm on Friday, October 31st. The system will be down throughout the weekend.  It will be operational again by 8 am Monday, November 3rd.  

GEMS/Self-Service Available for Usage

GEMS and Self-Service are available for usage one day early! A list of Frequently Asked Questions (FAQs) has been posted as well as an GEMS 9.2 Upgrade Resources page.  If you have any issues please contact Information Technology at help@usf.edu. … Continue reading

GEMS 9.2 Upgrade Update

The GEMS/Self-Service 9.2 upgrade is progressing on schedule. User Acceptance Testing (UAT) started March 2014 and is now complete. During UAT, core business users will test their departmental processes in GEMS 9.2 ensuring processes can be completed with confidence as … Continue reading

GEMS 9.2 Upgrade

GEMS and GEMS Self-Service are scheduled to undergo a system upgrade this summer.  Upgrades are necessary to allow USF to remain on a supported software version and compliant with Federal requirements. The most notable feature in GEMS 9.2 is that … Continue reading